Skip to main content
× Please note : Our Support Center is closed on July 4 2025 for Independence Day
Rocket Mortgage Help Center home page
Community Submit a request
Sign in

Escrow, Taxes, & Insurance

  1. Rocket Mortgage
  2. Escrow, Taxes, & Insurance

Escrow

  • [Video] What is an escrow account?
  • Are my insurance premiums and taxes escrowed?
  • What is an escrow analysis?
  • Why did my escrow payment go up?
  • How can I close my escrow account?
  • Why do I have an escrow shortage and what can I do?
See all 9 articles

Property Insurance

  • Updating the Mortgagee Clause on Your Certificate of Insurance
  • Missing Certificate of Insurance and Mortgagee Clause Change Notifications
  • Notifying Us When You Switch Insurance Carriers
  • Property Damage and Insurance Claims
  • Authorizing Third Parties to Release Information to Rocket
  • Lender-Placed Insurance

Property Taxes

  • Using Ownwell to Save on Your Property Taxes
  • Different Types of Taxes and who Pays Them
  • When does Rocket pay my property taxes?
  • Why did you place my taxes in an escrow account?
  • Why did I receive a transfer notification from my taxing authority?
  • How can I tell if a tax payment was made for me?
See all 13 articles

Mortgage Insurance

  • What is private mortgage insurance and when can I cancel it?
  • Property Valuations when Canceling PMI
  • Substantial Improvements
  • Rocket’s PMI Cancelation Self-Serve Tool

Changing Your Broker of Record to VIU by HUB

  • What is a broker of record transfer?
  • How do I transfer my broker of record?
  • How do I cancel my broker of record transfer request?
  • How long does it take to transfer my broker of record?
  • Who is VIU by HUB and what benefits do they offer?
  • What happens if I transfer my broker of record for bundled policies?
See all 7 articles

We are here to help. Get in touch!

If your specific case has not been resolved yet, send us a message or follow up if you already sent a request.

Send Request;requests/new,Check your request status;requests
Rocket Mortgage. All rights reserved.
Powered by Zendesk