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Account Help

  1. Rocket Mortgage
  2. Account Help

About Your Account

  • Authorizing Your Account
  • Multi-Factor Authentication
  • Setting up Paperless and Other Notification Settings
  • Adding an Authorized Third Party
  • How can I check if a call or an email from Rocket is legitimate?
  • Choosing a Secure Password for Your Rocket Account

Disputes and Credit Reporting

  • Understanding Credit Reporting
  • Help with Disputes

Changes and Transactions

  • Property Transfers, Including due to a Homeowner's Passing
  • Notifying Us of Divorce or Legal Separation
  • Transferring Ownership to Your Spouse/Children or a Trust
  • Removing a Co-Borrower from a Rocket Loan Account
  • Land Transactions: Partial Lien Releases

Disaster Management

  • What to do Before a Disaster
  • What to do After a Disaster

Disclosures

  • Legal Disclosures
  • Consumer Privacy Notice

We are here to help. Get in touch!

If your specific case has not been resolved yet, send us a message or follow up if you already sent a request.

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