Jason
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Recent activity by Jason-
Servicing Transfer Timeline
You should have received a notice, often referred to as a goodbye letter, from your current servicer explaining that your loan is being transferred to Rocket Mortgage. This notice includes your tra...
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Will my escrow account transfer to Rocket?
Yes! If you had an escrow account for property taxes and/or insurance with your previous servicer, it will transfer to Rocket and we’ll continue making payments on your behalf. Your escrow payment ...
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Updating the Mortgagee Clause on Your Certificate of Insurance
If this is your first time being transferred, you might be wondering why you need to update the mortgagee clause on your certificate of insurance. Here's why it's important. The certificate of ins...
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Setting up AutoPay
Before you can set up AutoPay, you'll need to add a bank account to your online account. Once complete, you're ready to get started! Log in to your account—you'll land on the "Overview" page Scro...
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Setting up a Bank Account Online
Want to set up a bank account online? Here’s how: Log in to your account Go to the “Settings” page Scroll down to the “Billing” section You’ll see the option to “Add Bank Account” You can also...
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Different Types of Taxes and who Pays Them
Property Taxes Property taxes are fees charged to homeowners by a county or other local municipality. The fees are based on the assessed value of your property. If your taxes are escrowed, Rocke...
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[Video] What is an escrow account?
Whether we already service your loan, or you’re thinking of getting a new mortgage with us, you’ve probably come across the term escrow somewhere during your homeownership journey. Here's a video e...
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I Sent My Payment to My Previous Servicer
If it has been more than 15 days after the transfer date and your payment to your previous servicer has not been applied to your account, you can: Continue to wait for the previous servicer to fo...
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Mortgage Assistance
Information on Avoiding Foreclosure Rocket offers mortgage assistance options to help you stay in your home. Although the options available to you will depend on your individual situation, below i...
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What is private mortgage insurance and when can I cancel it?
What is private mortgage insurance (PMI)? PMI protects the lender when a homeowner defaults on a mortgage loan. It also lowers the lender’s risk when funding a loan. In most cases, if you've paid l...